Customer Service & Repair Department

ThrustMaster's Service Department is committed to 100% customer satisfaction


All ThrustMaster products have a one year warranty on parts and workmanship except for the ACM Game Card which has a lifetime warranty. If a ThrustMaster product should fail within it's warranty period, we will repair or replace it free of charge.
Before sending in a product for repair you will need to contact the Service Department and be issued a RMA number. All product sent in for repair must be postage paid with the issued RMA number clearly displayed on the outside of the box. ThrustMaster will cover the return shipping.

ThrustMaster also offers Tune- Up kits for those of you who feel comfortable doing repairs at home.

Repair hints and maintenance suggestions are available for the products listed below:

We currently do not have tune up kits for the: F-16 FLCS, F-16 TQS, XL Action Controller, or ACM Game Card.

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ThrustMaster, Inc. 10150 SW Nimbus Avenue Portland, OR 97223-4337
Voice: (503) 639-3200 • • Fax: (503) 620-8094
Hours of Operation: 8am-5pm PT, Monday-Friday

For European support - English & German Languages

Peter Kreft Samuel - Frank -Strasse 19q D-57076 Siegen Germany
Voice: 011492714889430 • • Fax:011492714889431
Hours of Operation: Tue, Wed and Thursday from 4pm-7pm
Copyright © 1995 ThrustMaster, Inc.